Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Provides reliable support to resolve all your technical issues
- Features new releases update service for dependable efficiency with peace of mind
- 30 Minute - Phone Support service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
