Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Offers extensive protection against the unexpected repair/replacement costs
- Features phone support service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Parts & Labor service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum efficiency and precise results