Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Offers extensive protection against the unexpected repair/replacement costs
- Features phone support service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Installation service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum dependability and accurate results