Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Warranty offers maximum support and maintenance efficiency with added usability
- Replacement service included to resolve your problems
- On-site service location for better usability and increased efficiency
- Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
- Parts & Labor service characteristics for your convenience and ease of operation
- 4 Hour - Installation service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum dependability and accurate results