Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Offers extensive protection against the unexpected repair/replacement costs
- Features phone support service that helps you handle any mishaps
- On-site support provides fast and easy approach to solve the issues
- Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Installation service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
