Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Offers extensive protection against the unexpected repair/replacement costs
- Features phone support service that helps you handle any mishaps
- On-site support helps you?limit any downtime to the absolute minimum
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 4 Hour - Parts & Labor service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum efficiency and precise results