Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
Recommended additions include extending Essential services up to 5 years and adding the following:
- Basic Hardware Installation Services
- 24 Hr Committed Service Repair
- Enterprise Server Software Support
- Warranty offers maximum support and maintenance efficiency with added usability
- Features phone support service for dependable efficiency with peace of mind
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Installation service response time for timely completion with increased dependability
