Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
SMK replacement included: Defined times of onsite Preventive Maintenance Kits are included.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Replacement of Preventive Maintenance Kits
- Warranty offers maximum support and maintenance efficiency with added usability
- Phone Support service included to resolve your problems
- On-site support helps you?limit any downtime to the absolute minimum
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- Next Business Day - Parts and labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
