Overview
When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day[1] Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.
Benefits
We'll be there the same business day.: Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.
Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Features
Remote problem diagnosis and support
Onsite hardware support - same business day
Defective media retention
Replacement parts and materials included
Escalation management
Coverage for all HP branded components
- Protects from breakdown after the manufacturer?s warranty expires
- Features defective media retention service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Onsite Repair service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum productivity and deliver timely results
