Small and Medium-Sized Businesses can cost-effectively protect their network equipment and increase operational reliability with the Cisco SMB Support Assistant.
Cisco Systems ® recognizes that small and medium-sized businesses (SMBs) have unique challenges and support requirements. As businesses become more dependent than ever before on network applications, network downtime is simply not an option. Without the proper resources, even a routine network issue can quickly become a big problem, resulting in lost business and productivity, and frustrated staff and customers.
Cisco SMB Support Assistant
- Essential network support with clear, non-technical tools and resources
- Step-by-step guidance from Cisco SMB technical assistant center (TAC) engineers who have been specially trained to work and communicate with SMB IT personnel, who often do not have extensive Cisco networking expertise
- Next business day hardware replacement and software bug fixes, if required
- Affordable network support, with an annual fee lower than the cost of even a single uncovered service transaction
- Gives you complete peace of mind and confidence in your results
- Features web knowledge base access service that helps you handle any mishaps
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Next Business Day - Replacement service response time for better accommodation with maximum reliability
