Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
What You Get:
- Global 24-hour access to experts in the Cisco Technical Assistance Center (TAC)
- Self-help support through online communities, resources, and tools
- Hardware replacement options, including 2-hour, 4-hour and next business day
- Operating System (OS) software updates
- Smart, proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
- Provides reliable support to resolve all your technical issues
- Phone Support service included to resolve your problems
- Get valuable support at your doorstep without traveling one bit
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts service characteristics for your convenience and ease of operation
- 1 Year service duration to ensure maximum efficiency and precise results
